Terms of use
Welcome to our online store! By accessing and using our services and placing a product order, you agree to comply with and be subject to these terms and conditions. Our online store sells products on the Romanian market and exports to countries within the European Union.
All personal data you provide to us as a user/visitor is processed solely for the purpose of optimally providing the services associated with the Green Print (www.green-print.ro) website.
The Green Print (www.green-print.ro) website is operated by the company S.C. GREEN INDUSTRIES MANAGEMENT S.R.L., headquartered in Otopeni, registered in the Trade Register under number J23 /2855 /17.08.2015 with VAT number RO34893732.
By completing the registration form on Green Print (www.green-print.ro), the user expressly and unequivocally consents to their personal data being processed and used in the future by the administrators of Green Print (www.green-print.ro) for the following purposes:
- Establishing contact with customers;
- Processing orders;
- Participating in contests, promotions;
- Sending non-commercial or administrative messages (regarding site changes, user account, etc.);
- Sending offers, promotions, advertising, and marketing messages regarding the activity of Green Print (www.green-print.ro) and third parties with whom Green Print (www.green-print.ro) has any kind of relationship (including commercial).
The company will retain personal data and use it to inform users about the status of their account on Green Print (www.green-print.ro), the progress and status of orders, as well as in evaluating the products and services offered.
Information requested for online payments falls under the terms of use of payment processors, and Green Print (www.green-print.ro) will neither request nor store any details related to your card.
This document, by its content, makes available to third-party users the Regulations regarding the terms and conditions of use of the Green Print (www.green-print.ro) website.
The Green Print (www.green-print.ro) website is operated by the company S.C. GREEN INDUSTRIES MANAGEMENT S.R.L., headquartered in Bucharest, registered in the Trade Register under number J23 /2855 /17.08.2015 with VAT number RO34893732. Use of the site (including access, navigation, and purchasing products from this site) constitutes implicit agreement to respect the terms and conditions stated in this document with all the effects and consequences arising from it.
The administrator of the Green Print (www.green-print.ro) website reserves the right to modify the content of this agreement at any time without prior notice to the users, hereinafter referred to as "Users". Users will have permanent access to the terms and conditions of service use to consult them at any time.
General information:
1. Access to and use of our website is permitted only to persons who meet the age criteria and are capable of entering into legal contracts. Our online store reserves the right to modify the terms and conditions without prior notice. We recommend that you periodically read the terms and conditions to stay informed of any changes.
2. Orders and payments Placing an order on our website implies acceptance of the price and product description. Payment can be made by credit/debit card, bank transfer, or other methods accepted by our online store. All prices displayed on our site include VAT and other applicable taxes.
3. Delivery and shipping Our online store delivers within Romania and the European Union. Delivery is made via express courier or other available transport methods. The delivery cost is indicated at the time of order placement and may vary depending on the destination and package weight. Delivery times may vary depending on the destination and may be affected by unforeseen circumstances such as weather conditions or traffic jams.
4. Product returns If you are dissatisfied with the products received, you may return them within 14 calendar days from receipt. Returned products must be in perfect condition, unused, and include all accessories and original packaging intact. The cost of returning products is borne by the customer.
5. Confidentiality and data protection Our online store respects the confidentiality and protection of your personal data. The information collected is used in accordance with our Privacy Policy and may be used to provide you with information about our products and services.
6. Disputes and applicable laws These terms and conditions are governed by the laws of Romania and the European Union. Any dispute arising in connection with these terms and conditions will be resolved through a competent authority.
Website content and intellectual property rights
The content of this site may not be used, reproduced, distributed, transmitted, or displayed for purposes other than those expressly and legally permitted. Extracting any information followed by any commercial use beyond the scope of private copying regulated by law or for sale or licensing without prior written consent of the rights holders constitutes a violation of the terms and conditions.
You also agree not to affect or interfere in any way with the site's security elements, elements that prevent or restrict the use, copying of content, or elements that reinforce the usage limits of the site or its content.
Consumers' right to unilateral contract termination
Please ensure you have checked the product specifications and compatibility by visiting the manufacturer's page before purchasing. Commercial relations between the buyer and Green Print (www.green-print.ro) are officially regulated by Government Ordinance 130/2000 regarding consumer protection in concluding and executing distance contracts.
The consumer has the right to notify the merchant in writing of their withdrawal from the purchase, without penalties and without stating a reason, within 10 working days from receiving the product or, in the case of services, from concluding the contract.
The administrator Green Print (www.green-print.ro) makes continuous efforts to maintain the accuracy of the information on the site, but sometimes it may contain inadvertent errors (specifications or product prices changed by the manufacturer without notice or affected by operational errors). Attention: photos are for informational purposes and may include accessories not included in standard packages.
Fraud
To access and use certain sections of the website, creating a personal account may be necessary. By this, you declare that you assume full responsibility for all and any activities carried out through the account you open on the website and, consequently, we advise you to secure your account password or other access data. If the security of your account is compromised, you must immediately notify the site administrator. Green Print (www.green-print.ro) is not responsible for damages caused to you or third parties of any kind through unauthorized use of the account.
Applicable law
By using the Green Print (www.green-print.ro) website, the user agrees that Romanian laws will govern the Terms and Conditions of use and any dispute of any kind that may arise between users and the administrators of Green Print (www.green-print.ro) or its associates/partners/affiliates. In case of conflicts, an attempt will first be made to resolve them amicably, and if amicable resolution is not possible, the conflict will be settled in court according to the applicable Romanian laws.
Service availability
The administrator Green Print (www.green-print.ro) reserves the right to modify the structure and interface of any page or subpage of the Green Print (www.green-print.ro) website at any time and at any freely chosen interval, having the right to temporarily or permanently interrupt, partially or entirely, the services made available to the public through this website without any prior individual or general notification.
If you have questions or concerns regarding these terms of use, do not hesitate to contact us via the dedicated contact form or at the email address office@green-print.ro.